OUR PROCESS

 

We approach jobs differently than other roofing companies. From the initial contact to the final inspection, we are focused on total customer satisfaction, safety, and property protection.

Our experience working with schools, churches, and commercial properties across Oklahoma gives our clients confidence that their property will be restored safely, properly, and with their satisfaction as our highest priority.

Project scope, logistical planning, a knowledgeable team and transparent communication are critical to executing a project with minimal complications. We clearly define every job with a nine-step process plan to set expectations.

Project Process Plan

Definition

Phase I of every successful project begins with a complete and thorough Definition
of the project, its unique details, and obstacles. These aid in building a Scope of Work related to all aspects of the job. The scope is then broken down into tasks, which helps define each step it takes to complete the project.

Scope

Next Phase will perform an in-depth review of the call outs, requirements and data, which will drive the project’s cost. We will present any recommendations or deviation of plans and offer a bid package with cut sheets and a detailed timeline.

Initiation

A project is authorized during the initiation phase of a project. Sometimes this is a formal authorization and sometimes it is a rather informal procedure. A meeting is arranged between Client and Contractor and Project Manager to provide a complete description of the project including timeline, specifications, contract and schedules.

Planning

During the planning phase, the project team develops a comprehensive project plan that consists of several elements. The comprehensiveness of the project plan will depend upon the complexity and duration of the project. The project plan for smaller projects may be relatively brief. It is essential to match the amount of planning to the complexity of a project.

Execution

The execution phase is where we put our plan into action. We’ve established what work is to be done, who is to do it, and when they are to do it. As the client, you have chosen materials and specifications involved in your restoration.

Capital Recovery

On projects which call for draw requests or progress billing to insurance carriers, we utilize the American Institute of Architects billing forms known as the AIA 702 and AIA 703. The Capital Recovery portion of our project managers can sometimes begin immediately, and other projects may not occur until It has been completed.

Review

As the actual project work is accomplished, we will be comparing it to our planned work. This is what the review phase is all about: comparing actual to planned work. When the two are the same or relatively the same, we will be satisfied with the results, but if the results vary too greatly, it is time to investigate why.

Evaluation

The Evaluation stage of our commercial project PLAN encompasses a ompany walk-through with subs and supervisors. A customer final walk-through and punch list zeroed out, activation of product warranties and final documents package prepared for the client.

Completion

Once the entire project plan has been executed and the project deliverables have been produced, it is time to close the project with our client. During this phase of the project, there are a few items that need to be accomplished. First, our customer needs to accept the project deliverables such as warranty paperwork, final invoice (if required), and lien waivers.

BEFORE

Next Phase will provide you the information you need to ensure your claim is successful. Once contracted, we will analyze the entire property and develop a plan for completing the project. Special considerations are noted, taking account for landscaping, playgrounds, parent/child pick up and drop off zones, school bus loading zones, buried cables/plumbing and high-line power. Our mission is to complete the project with as little disruption to your normal operations as possible. These details are accounted for on the front-end and built into the plan.

DURING

Next Phase handles the most complex roof restorations in Oklahoma. Every one of our projects is custom-tailored to meet the design of the building and the unique schedules associated with its use. Tearing off the roof can be a messy process, we strive to remove the old roof safely, responsibly dispose of the debris – utilizing a dumpster for trash and a separate dumpster for metal recycling. The new roof and related components are then properly installed. During the removal and installation process, we manage and monitor the job site daily for cleanliness and safety. Our materials and equipment are kept on site in a fenced and locked enclosure to ensure a clean, safe, and secure environment – separated from your normal operations.

AFTER

Customer satisfaction is our number on priority. Upon completion, we perform a series of walk-through inspections of the work performed to ensure the work’s quality meets or exceeds the high standards you expect. The final inspection occurs when you are completely satisfied. your new roof will be installed with industry-proven materials and custom designed details that eliminate the ongoing maintenance and repairs for years to come. The materials installed will provide the new roof with UV stabilizers and a high fire, high wind, and high impact rating, all helping to lower your insurance rates and utility costs.

WHAT OUR CUSTOMERS ARE SAYING

PROJECT GALLERY

Our project portfolio stretches across Oklahoma for both commercial and residential clients.

FREQUENTLY ASKED QUESTIONS

Usually two years – always check your policy and consult your insurance agent.

Always have your roof inspected by a qualified contractor to determine if your roofing system has been compromised by storm damage.

If your roof is determined to be unaffected by storm damage a general inspection can lead to discovery of other roofing issues that are typically inexpensive fixes that can save thousands in potential interior damage.

Always if you feel you have damage to have your roofing system inspected.  It comes at no cost and provides peace of mind and assurity.